The Associate Manager of the Partnerships team is a crucial role within the organization. This person will be on the front lines of managing partner relationships, while also working with the various internal teams to deliver against each and every Global and North America partner agreement. This person will also be responsible for maintaining and updating all internal team documentation - ensuring all internal stakeholders are aligned against deliverables, deadlines, etc.

This role reports directly into the VP, Partnership Marketing. Based on business and team priorities, the successful candidate should be based in Los Angeles, California, in a hybrid working environment. This role will include three days in-office (El Segundo).

Responsibilities include (but not limited to):

Account Management 

Support AM team through management of all internal documentation, ensuring the relevant information is shared cross functionally and that each dept is 100% aligned with team deliverables across all WSL touch points. Management of team calendar and weekly touch points with each dept. Actively manage accounts

• Establish strong and collaborative relationships with assigned clients, building a comprehensive understanding of each client’s business and their goals.
• Ensure execution and delivery of all contracted deliverables, coordinating with relevant internal departments/stakeholders, including Broadcast, Social Media, Events & Activations, Media and Tours & Competition
• Apply consultative selling skills to identify strategic opportunities for expansion of existing partnerships.
• Drive value for clients by leveraging knowledge base, existing WSL assets and IP, and new potential opportunities.
• Manage client facing and internal trackers, ensuring transparency and organization across all stakeholders 
• Project management for larger NA events (ex. US Open), liaising between Account Management team and our third party vendor to align on all activation details

Research Process

• Work with Senior Manager to manage the relationship with third party reporting vendors including Nielsen & Hookit reporting. 
• Ensure partnership logos and information across Nielsen and Hookit systems is updated and accurate on a weekly basis. 
• Manage reporting process and data with internal WSL teams including: Marketing, Social, Broadcast and Analytics.
• Gather and send Nielsen audience information in a timely manner post events. 
• Compile custom broadcast integrations from ClipPro following an event + photos for key partners.
• Build out and manage post event reporting templates across the Championship Tour Season. 
• Manage internal delivery timelines with internal teams and third party vendors. 
• Conduct monthly meetings with internal teams to review post event reporting metrics for each event. 

Sales Support

• Collaborate with team lead and internal constituents (marketing, studios, analytics, broadcast, creative services, legal) 
• Assist in development of sales strategies for packaging for all products
• Assist in development of sales strategies for major categories and prospects
• Assist in answering Global and NA Regional RFPs 
• Build a library of assets to be shared globally

Qualifications

• 1-2+ years of activation agency or live sports experience 
• Bachelor's Degree (or equivalent)
• Exceptional written and verbal communication skills.
• Proven ability to prioritize and execute tasks in an ever-changing, nimble, and “live” world.
• Experience with Google Suite (or comparable across Powerpoint, Excel, mid-level skills).
• Surf brand experience a plus
• Hands-on and operationally motivated to get things done, while also able to function at an integrated cross-departmental strategic level.
• Proficient in, Microsoft Excel, Powerpoint, Salesforce, Adobe Creative Suite, Clip Pro
• Knowledge / passion for surfing
• Must be fluent in English, additional language skills preferred (Spanish, Portuguese)

Personal Attributes:

• Above all, integrity and honesty.
• An exceptional work ethic and attention to detail.
• Optimism and energy for the brand and its future.
• An open and collaborative nature.
• Incredibly organized and capable of juggling multiple projects simultaneously.
• A high degree of self-awareness of one’s own personal style, strengths and weaknesses, and sources of motivation. 
• Intellectual curiosity and enthusiasm for learning.
• Enjoys working in a fast-paced, corporate environment
• Action-oriented—enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; willing to take unpopular stands when necessary.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V.

Hourly Range: $30-$33/hour based on relevant experience

Works under the supervision of the Surf Ranch Sous Chef and Kitchen Supervisor. The cook is responsible for assisting the culinary team on the execution and preparation of menu items, receiving and processing deliveries, cleaning, and supporting the culinary department as requested by Chefs, Hospitality management,  and people leaders. The position is responsible for ensuring quality meals and service for Surf Ranch guests during their stay. The Cook should familiarize themselves with the guests that are coming to visit Surf Ranch and be knowledgeable of any dietary or allergy restrictions.

Responsibilities include, but not limited to:

• Maintain a high level of cleanliness in the kitchen facilities meeting company standards and health code regulations
• Prepare food/maintain facility in accordance with company and health code regulations
• Execute recipes and menus accurately and in timely manner
• Ensure quality meals and professionally interact with guests on a regular basis
• Menu and recipe knowledge including allergens and prep methods
• Stay up to date on company email correspondence regarding guest days and menu planning
• Assist with dishes and cleaning kitchen
• Organize and put away food deliveries
• Complete inventory as requested
• Knows and complies consistently with standard portion sizes,cooking methods, quality standards, policies and procedures.
• Portions food products prior to cooking according to standard portion sizes and recipe specifications.
• Maintains a clean and sanitary work station area including tables, shelves, grills, ovens, and refrigeration equipment.
• Follow proper plate presentation and garnish set up for all dishes.
• Handles, stores and rotates all products properly utilizing FIFO and food date labeling
• Disposes of trash/recycling/grease properly
• Avoids waste, spoilage or mistakes in preparation of food
• Refrains from making or serving food not on the menu and/or not specifically requested from people leader for guest service
• Assumes 100% responsibility for quality of food preparation and handling

Experience and Qualifications:

• Previous experience serving as Cook in a professional kitchen operation
• Basic knife skills, portioning, grilling and proper food labeling and storage.
• Following recipes and prep methods as directed.
• Food Safety Manager Certification and/or CA Food Handler Permit
• Experience in hospitality services environment
• Knowledge of guest menu requests and ability to work around allergy or dietary restrictions

Personal Attributes:

• Exceptional work ethic
• Exceptional attention to detail
• Optimism and energy for the brand and its future
• An open and collaborative nature
• Teamwork
• Working Conditions / Physical requirements (if applicable)
• This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day.
• Must be physically able to chop and prepare produce, wipe down surfaces, reach, twist, bend and be able to pick up debris from floor or items from storage spaces; able to carry 25 or more pounds.
• Ability to work and maneuver in small or confined spaces, such as cupboards, refrigerators, and food storage areas.

Management reserves the right to assign or reassign duties and responsibilities to this job at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities are able to perform the essential functions.

Diversity creates a healthier atmosphere. Equal Opportunity Employer: Minorities, Women, Individuals with Disabilities and Protected Veterans.

Hourly Pay Rate: $17.00 - $20.00 based on relevant experience

The Hospitality Server ensures that guests are comfortable and provide food and beverage service. To ensure the ranch house service is at a quality at all times while preserving a level of guest privacy. To complete all cleaning and preparation to ensure a smooth service at all times.

Responsibilities include (but not limited to):

• To prepare and carry out food and beverage service to guests in a courteous and efficient manner. This includes offering service to guests, regularly checking the floor, this includes all ranch house, decks and surrounding areas.
• To keep back of house and ranch house areas tidy at all times and to regularly clean all associated equipment.
• Mix ingredients to prepare cocktails and other drinks for guest and wash utensils after each use.
• Pour all drinks to the recommended legal standard (correct measure) in the appropriate glassware.
• Clean up after food service including with appropriate chemicals.
• To notify the Director of Guest Services if you observe a particular item of stock is running low.
• To attend training sessions and courses and to assist with the ‘on-the-job’ training of new staff, as required.
• To handle minor complaints in a professional and courteous manner and to provide appropriate solutions. To immediately inform the Director of Guest Services of all cases.
• To read all relevant company literature, notices and other correspondence and to regularly observe ranch and departmental notice-boards.
• To uphold good housekeeping practices, ensuring a safe, clean, tidy and pleasant working environment.

Qualifications

• Previous experience in a F&B or hospitality setting responsible for servicing of guests
• Experience in or around the food industry
• Excellent organizational, verbal, and written communication skills
• Demonstrate ability to work with all levels of employees and management, and willingness to give assistance to co-workers
• Demonstrate ability to work independently under pressure; proactive thinker/self-starter

Personal attributes

• Exceptional work ethic
• Ability to multi-task and be flexible is essential
• Action Oriented—enjoys working hard and looks for challenges; able to act and react as necessary even if limited information is available; willing to take unpopular stands when necessary
• Strong team player

Physical Requirements

• The employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. 

This is a part time position. Hourly Pay rate: $17.00